Why Digital Strategy and Online Video are Important

During Social Media Week in Rome (Italy) Elena Radaelli (Augmendy) interviewd me and Leah D’Emilio (CCO, itive.net) about social media strategy. The video interview is in Italian but has been transcribed into English below. We mention some interesting points about digital strategy and online video, enjoy it!

Elena: We are here with Andrea Vascellari and Leah D’Emilio, respectively the CEO and CCO of itive.net. How do you help businesses with digital strategy?

Andrea: Most importantly, before anything else, you must understand what the client needs, look at their objectives together, analyze where they are coming from and see what they want to achieve. Then we create a solid overall strategic plan including “tactical” moves which allow them to achieve their objectives. It’s like creating or improving their digital DNA to succeed online. Because today it’s not just the fact about being online, you also have to be ‘smart’ about it. Leah, for example, is one of our team members who specializes in new media, like online video and related tactics.

Elena: Therefore, video is very important. How do you use video to launch and promote businesses?

Leah: Yes, because a video is something very personal where you can explain something in an easier way, more…

Andrea: Efficiently, let’s say…

Leah: Yes, the person who looks at your site, whether its a dot com or on Facebook, they can better understand your product or service in a deeper way. Video also allows you to create a more fun and engaging experience!

Andrea: A common mistake that many business owners make online today is showing a brand that is cold and faceless. They don’t have personality and they don’t create a relationship of engagement with their target audience, or if they are b2b (business to business), with the potential businesses that they want to reach and talk to.

Video reduces this distance, but you have to do it intelligently. Leah and our team are highly specialized and very strong in this. Obviously, there are other tactics you can put into the mix to have a super “social media cocktail”.

Elena: Obviously, you can’t leave out social media in particular Facebook, Twitter, Youtube, which should business have?

Andrea: It depends. Because there are so many social networks – and in general many sites that are online are becoming social – therefore we are starting to have an over-saturation of social networks in an increasingly larger number of niches. One important thing we must evaluate then is which social network is better to adopt. You have to look at the needs and objectives of the client. It could be Twitter, Facebook, Flickr or it could be other social networks. There are many social networks out there. For example now here at Social Media Week there are many new startups being born and presented. What we do is help our clients to select the right strategic path to follow including the best social media tactics to adopt.

Elena: Many thanks to Andrea Vascellari and Leah D’Emilio
Andrea and Leah: Thank you!

Why Digital Strategy and Online Video are Important

During Social Media Week in Rome (Italy) Elena Radaelli (Augmendy) interviewd me and Leah D’Emilio (CCO, itive.net) about social media strategy. The video interview is in Italian but has been transcribed into English below. We mention some interesting points about digital strategy and online video, enjoy it!

Elena: We are here with Andrea Vascellari and Leah D’Emilio, respectively the CEO and CCO of itive.net. How do you help businesses with digital strategy?

Andrea: Most importantly, before anything else, you must understand what the client needs, look at their objectives together, analyze where they are coming from and see what they want to achieve. Then we create a solid overall strategic plan including “tactical” moves which allow them to achieve their objectives. It’s like creating or improving their digital DNA to succeed online. Because today it’s not just the fact about being online, you also have to be ‘smart’ about it. Leah, for example, is one of our team members who specializes in new media, like online video and related tactics.

Elena: Therefore, video is very important. How do you use video to launch and promote businesses?

Leah: Yes, because a video is something very personal where you can explain something in an easier way, more…

Andrea: Efficiently, let’s say…

Leah: Yes, the person who looks at your site, whether its a dot com or on Facebook, they can better understand your product or service in a deeper way. Video also allows you to create a more fun and engaging experience!

Andrea: A common mistake that many business owners make online today is showing a brand that is cold and faceless. They don’t have personality and they don’t create a relationship of engagement with their target audience, or if they are b2b (business to business), with the potential businesses that they want to reach and talk to.

Video reduces this distance, but you have to do it intelligently. Leah and our team are highly specialized and very strong in this. Obviously, there are other tactics you can put into the mix to have a super “social media cocktail”.

Elena: Obviously, you can’t leave out social media in particular Facebook, Twitter, Youtube, which should business have?

Andrea: It depends. Because there are so many social networks – and in general many sites that are online are becoming social – therefore we are starting to have an over-saturation of social networks in an increasingly larger number of niches. One important thing we must evaluate then is which social network is better to adopt. You have to look at the needs and objectives of the client. It could be Twitter, Facebook, Flickr or it could be other social networks. There are many social networks out there. For example now here at Social Media Week there are many new startups being born and presented. What we do is help our clients to select the right strategic path to follow including the best social media tactics to adopt.

Elena: Many thanks to Andrea Vascellari and Leah D’Emilio
Andrea and Leah: Thank you!

5 Stages of Successful Online Video Marketing

Episode: VMC #342 – 5 Stages of Successful Online Video Marketing – [right click to download the source file – ‘Save the link as…’, video-player available below]

In Milan I wasn’t alone at the Forum della Comunicazione Digitale 2011, Leah D’Emilio (CCO, itive.net) delivered a really interesting presentation during the special “Ignite Italia” session arranged for the event. She discussed how successful online video marketing can be thought of as strategic storytelling and requires the same production process as filmmaking: development, pre-production, production, post-production, and distribution. By applying these 5 stages of production when creating an online video (whether for a single video or a series), a business or brand can unquestionably build a more solid structure for meeting their business and communication objectives.

Check out Leah’s presentation in the video and slides below!

Andrea

How Brands Can Survive & Thrive Online – Digital Evolution

Episode: VMC #341 – How Brands Can Survive & Thrive Online – Digital Evolution [right click to download the source file – ‘Save the link as…’, video-player available below]

Yesterday I was in Milan (Italy) to present at a special edition of Ignite Italia during the Forum della Comunicazione Digitale 2011 held at Palazzo Mezzanotte in Piazza Affari.

My talked was about “digital evolution” and how “digital species” – in this case websites & web properties of brands and organizations – need to adapt to environmental changes (new technologies, etc…) or else they will be wiped off the face of the world wide web.

Here’s the video and slides from my presentation. Enjoy!

Andrea

Digital Brains

Episode: VMC #338 – Digital Brains [right click to download the source file – ‘Save the link as…’, video-player available below]

Forget about websites as you know them and think of websites as digital brains that people use or connect to in order to achieve thier objectives…

Here’s the video of the presentation I gave at Ignite this week in Rome (Italy) during Social Media Week (slides below). Enjoy it!

Andrea

(Special thanks to Livia Iacolare for shooting the video!)

[Communications Report] for September 17th 2010 – AndreaVascellari.com

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  • Seven ways social nets like Facebook and LinkedIn are ‘truly evil’ – Something to keep in mind…
  • How to Unleash Your Human Potential | Fast Company – Allow your workers to experiment, and make their goal to please the customer–not the boss.
  • The Science of Retweets on Twitter – One of the most actively discussed aspects of Twitter is the art and science of retweets. Retweets, in my opinion, are one of the most sincere forms of recognition and validation, empowering users to pay it forward through the recognition of noteworthy content
  • American Express launches interactive campaign with Mark Ronson – The interactive campaign will be hosted at www.channel4.com/mylivestory, and will encourage consumers to celebrate their most memorable live music moments by submitting photos or videos of their favourite gig online.
  • Crowdmap – Collect news, aggregate and visualize on a map. Crowdmap is designed and built by the people behind Ushahidi, a platform that was originally built to crowdsource crisis information. As the platform has evolved, so have its uses. Crowdmap allows you to set up your own deployment of Ushahidi without having to install it on your own web server.
  • Developer Release – This is now a community project and development is open to anyone with the technical expertise who shares the vision of a social network that puts users in control.
  • Don’t Think of It As Piracy, Think of It As Marketing – Most video-game developers — along with most musicians, writers, movie producers and virtually every other kind of content creator — see digital piracy as an enemy to be fought with every weapon at their disposal. Not Markus Persson. While the Swedish developer of the indie game Minecraft says he isn’t happy about people copying his game illegally, he sees it as a necessary part of doing business in a digital world
  • Facebook Creates Multiple Account Dashboard for Advertisers – As Facebook becomes more of a force in the online advertising space, it has to also step up to the plate with analytics and reporting.
  • “The Social Network” Interactive Trailer Is All Up in Your Facebook – Anticipation is rising for the October 1 debut of The Social Network, the film that explores the history of Facebook and how it was founded. With just two weeks left before its debut in theaters, the film is launching its interactive trailer, chock-full of Facebook-y goodness.
  • Google’s troubles recruiting and retaining | Econsultancy – Recruiting and retaining ‘the best and brightest’ is the goal of most companies, and that explains why, for most companies, doing so is a tough job.
  • The Colors of the Web’s Superbrands [INFOGRAPHIC] – What colors do the web’s most powerful brands use to distinguish themselves from others? The folks from COLOURlovers decided to find out…
  • Levi’s launches online fitting service for women – Brand Republic News – The new digital offering is based on the figures of 60,000 women worldwide, and is meant to be a step towards ending the frustrations in the “search for a perfect fit”, according to Levi’s.
  • Top 3 Reasons Traditional Marketing Will Fail – Traditional marketing methods and overall approach will undoubtedly fail in today’s communications climate.
  • Twittelp.com | Help in the blink of a tweet. – Twittelp is a mobile application that provides to its users a quick way to ask help on the twittersphere. Every of your follower will be able to see that you need them, moreover you can define up to 5 follower (suggest your best friends or familiar) that will be mentioned inside the help request. (Thanks to Giuliano Iacobelli)
  • BBC News – What your social network profile picture really says – Nina started a Facebook page for her experiment, gathering over 3,500 members, who shared their reasons for choosing their profile pictures…
  • The Desert of Community Building | Geoff Livingston’s Blog – It’s important not to deceive one’s self about the significant effort and time one will invest to build a community, and then continue to invest in order to sustain it. The Fifth Estate requires continued interactions…The time and human resource commitments are real and significant. Have the patience to see it through, from start to finish, and the deserts that lie between moments of great interaction. Knowing this from the start helps.
  • 5 Compelling Reasons to Readjust Your Information Diet, and How to Do It – “One of the effects of living with electric information is that we live habitually in a state of information overload. There’s always more than you can cope with.” Marshall McLuhan
  • The Implications of Consumers Spending More Time with Facebook Than Google | Forrester Blogs – The difference between the two companies is that Facebook has a unified offering that people find compelling, while Google has a collection of sites that people find very useful–Google search, Gmail, YouTube, Google News and the other Google destinations are largely separate consumer experiences. This is a problem, and the solution may be Google Me, the rumored and expected social offering from Google.
  • Q2 2010 State of Social Meda Sponsorships – Good stats.
  • Seven Important Social Media Trends For The Next Year – Social media changes from month to month. Trends come and go quicker than the seasons change. Having said that…it should be an exiting year ahead in social media and these should be seven of the main trends…
  • YouTube Starts Testing New Live Streaming Platform – YouTube has announced it will start a two-day trial of their new streaming platform, which enables broadcasters to stream live video directly into YouTube channels.
  • How Newspapers Should Embrace Social Media – Some of the opportunities for socialised news or newspapers.
  • 30 Awesome B2B Social Media Resources – Marketers are currently in a state of transition. As social media and online marketing are integrated with traditional marketing channels, marketing teams need to learn more about the nuts and bolts of B2B social media. This list is designed to help marketers fill in the gap as well as provide resources for those in all phases of the B2B social media adoption process.
  • TubeMogul: People Watch Facebook Videos Longer, And Click On More Ads – On average, people who click on a video from Facebook are more engaged. They tend to watch longer than viewers who arrive from other sources— 1:45 minutes per view versus !:32 for Google (Twitter users are almost the same with 1:44 minutes per view). Roughly 40 percent of Facebook video ads, give or take, are watched all the way through across different video ad types. On the Web in general, video ad completion rates hover around 25 percent.

[Communications Report] for August 19th 2010 – AndreaVascellari.com

Do you want to get these report-updates in real time? Subscribe to the live-report RSS feed! This feed includes only report related items. It’s not a substitute but a complement to my main RSS feed which still remains the official one that brings you all my blog posts.

Further Insights on Finland’s Citizens Rights to Internet

I’ve been interviewed by Dario Salvelli for Wired Magazine about Finland and the recent announcement (1st of July 2010) of the legal right for every Finnish citizen to have access to a 1Mbps (megabit per second) broadband connection.

The article was published on Wired Italia but since it offers some interesting stats and insights I thought to share an English version here on my blog:

Enjoy it and as usual feel free to share your thoughts with comments or via twitter @vascellari! (please remember to link back to this post so it will be easier to track and aggregate the conversation, thanks).

Andrea

Italy, 2010. Families with no PC were reduced by only 2% in the last 8 years, yet new families subscriptions of users that are willing to pay a surcharge on fees just to have a connection to 100 Megabit grew of 40% and about 78% of households with broadband access has at least one child under 18 years old. An incentive to implement the NGN (next-generation high-speed network) in Italy and not wait for the 2015 deadline set by AGCOM to assign broadband services to reduce the digital divide.

In this context, is it possible to imagine a law that includes the Internet as a fundamental right for Italian citizens? Other European countries are heading in this direction. On July 1, Finland became the first nation in the world in which every citizen has the right to access the Internet with a minimum of 1Mbps connection. This law will serve about 4000 Finnish families that still suffer from digital divide and will force providers to install cables out in Finnish rural areas where 5.3 million people live.

The village of Karvia this year will already have a 100MB connection. The plan of the Finnish Government is in fact broader and plans on providing access to 100 Mbps in 99% of the territory available by 2015 by using fiber optic and agreements between mobile operators who already use UMTS900 technology to build and expand the NGN.

What Finland has achieved is unique not only in terms of technology but especially socially – says Andrea Vascellari, the CEO of itive.net, a digital strategy agency with offices in Finland and New York – This step also represents a turning point for strategy and communications for business, government, education systems and public institutions. In an era where the Internet is no longer an option but a core part of our daily lives we just have to hope that this decision made by a small country in Northern Europe like Finland will inspire others to move in the same direction.

Anne-Mari Leppinen is Finnish and works for Suupohjan Seutuverkko [disclosure, Suupohjan Seutuverkko is itive‘s client], a company owned by six local municipalities (an area of 3700 km2 for a total of 30 000 persons) which aims at building an open fiber optic network that is already among the fastest in Europe. The purpose of this company is to build the network and use it but not to offer services: all the service providers have the same opportunities to provide services to clients on fiber and users can freely choose who to trust.

The network built in the city and region of Kauhajoki can already replace all the data traffic such as broadband, cable, satellite, digital TV and phone connection. In addition to this in Kauhajoki the fiber is used to improve the efficiency in real estate surveillance, remote control of industrial production and it also enhances the quality of life of the elderly people that live at home.

At first I thought this law wasn’t a big deal because I thought the minimum speed of market regulation should be more than 1Mbps – writes via email Anne-Mari – This is because here everyone already has a connection with access of 1Mbps or higher, our clients already have some 10 Mbps and some 100Mbps symmetrical connection. When I read that Finland was the first country in the world, I immediately changed my mind. I hope that the next step is to implement an open access fiber optic network because it is the only way to get a qualitative competitive network and reach people who live outside the cities: in fact the problem is that the network operators want to invest (i.e. in fiber) only in the 20 biggest cities in Finland to receive higher revenues from the investment. This is understandable but what about all the other people? In rural areas people have no choice and are blocked by a monopoly that makes the total price and quality of connections far from reasonable. I hope the situation will change after this new law.

We were among the first to create an open access fiber optic network and many others are now following our path. The Finnish government has promised that by 2015 all the citizens will be able to access 100Mpbs but can only guarantee that the fiber optic will not be more than 2km away from all homes. This last section to get the fiber at home will be expensive for families (from 500 to 1000 euros) and I think the Government should give grants or support for these miles if you want people to really connect on fiber optic. The other problem is that so far the Government has not specified whether the network will be an open access network: this could potentially re-create monopolies that build closed networks with public money. This year, for example, on about 8 fiber optic projects that have public support ours, Suupohjan Seutuverkko, is the only non-commercial and open access one.

Finland is not the only European nation that looks at the Internet as a civil right of citizens: In France, the Supreme Court has ruled that Internet access is a right, while Spain and the United Kingdom have similar laws in the pipeline that should be approved respectively in 2011 and 2012.

The Finnish ICT Minister Suvi Linden recently declared to the BBC:  “We considered the role of the Internet in Finns’ everyday life. Internet services are no longer just for entertainment

[video] Branding Today – Keynote Shift Conference

Episode: VMC #223 – Branding Today – Keynote Shift Conference

This is the keynote I delivered today at the Shift Conference in Lisbon (Portugal).

The effective promotion of a brand, especially when you ‘do it yourself’ is about the understanding of the new environment in which we operate, the new technologies at our disposal and the way people want to be approached today. The understanding of these three points is fundamental but it doesn’t have to drive our attention away from the brand itself and from the essential aspects that make a brand unique and worthy of attention. Often times people get too caught up in the promotion of a brand without giving the proper attention to what that brand represents overall. The desire to “put stuff out there as fast as possible” without a strategic plan keeping a brand’s fundamental values at the forefront of a promotional campaign is detrimental to the successful marketing of that brand.

Enjoy it! (video and slides below)

Andrea

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Become a fan of my Facebook page, that’s the place where you’ll find all the extra communications juice that I share in addition to my usual posts.

Focus?

  • Digital marketing, social media, communications and PR.
  • Reports, stats, news, case studies and more.

Why should you join the page?

  • By joining my page you’ll get all my insights on recent communications news directly delivered to your news feed -displayed on your facebook home page.
  • I will not share these updates anywhere else but on my Facebook page. You can still friend me up on my profile and I’ll periodically keep releasing report posts here on my blog too but my Facebook page will remain the only place where you’ll get all my updates in ‘real time’.

See you on Facebook!

Andrea